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Very good service both technicians were very knowledgeable and helpful. Didn’t rush or push unnecessary products or services.
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Excellent service from start to finish! The plumber was punctual, professional, and quickly resolved the issue. Highly recommend for reliable and efficient work!
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Response from John the Plumber:
We're thrilled to hear that you enjoyed your experience with us. Thanks for the kind words!
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Response from John the Plumber:
We're thrilled to hear that you enjoyed your experience with us. Thank you for the positive feedback.
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Kim was very nice and knowledgeable
Response from John the Plumber:
We're thrilled to hear that you enjoyed your experience with us. Thank you for the positive feedback.
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Super happy with the work and how professional they were and everything about the job!
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Learned a lot from Josh
Response from John the Plumber:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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Josh was excellent, clean work, very friendly. Office communication back and forth very friendly and professional. I thought the price was high for an hours work with minimal material, but otherwise was happy with the overall experience
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Bladimir was very personal, professional and knowledgeable.
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Upon customer request, customer would like the existing trap arm for the kitchen sink lowered into the cabinet in order to correctly plum in the kitchen sink per Florida plumbing code. This will get rid of the existing Strap, which is causing severe blockage in the kitchen. John, the plumber will cut into the exterior of the front of the house to access the existing trap arm and vent stack. John, the plumber will then proceed to cut the existing vent stack tea out of the wall to lower the trap arm to proper height. John, the plumber will then proceed to hard pipe the existing trap arm and schedule 40 DWV PVC according to Florida plumbing code. Customer will receive a new P-trap as well. John, the plumber is not responsible for replacement of masonry work. Customer would also like to join the JTP club membership for annual sneaking services. This estimate is to provide an install a new badger 5 1/2 hp garbage disposal. John the plumber offers a two year parts and replacement warranty
Upon arrival, the customer showed us the malfunctioning toilet in the guest bathroom, which was not operating properly due to old internal components. The fill valve would not fill, and the flapper was warped in both the master and guest toilets. The customer also pointed out an issue with the pop-up assembly in the right sink of the master bathroom, which was stuck due to a broken stem. We provided estimates for all noted issues, and the customer agreed to the work. We replaced the flapper and fill valve in both toilets to address the corrosion and sticking issues. The fill valve in the guest bathroom was plugged and not functioning. These repairs restored full service to both toilets. We also replaced the pop-up assembly in the master bathroom sink with a new unit, resolving the issue with the stopper being stuck. Additionally, we provided the customer with an estimate to replace the water heater, as it is well beyond the recommended replacement date.
No one was answering at home called customer several times no answer. Office needs to reschedule for tankless he’s estimate.
On previous visit, installed Moen pressure-balanced shower valve . Returned today to complete installation with special-order shower head as requested by customer. Secured showerhead to shower arm with appropriate sealing materials. Conducted functionality and leak check — all connections tested watertight and unit operating as intended. Full payment was collected previous visit no charge today.
Upon arrival, tenant showed me where sticky glue was coming up from newly placed planks of flooring. Owner explained to me the flooring that was installed is glued down flooring upon testing for leak use pressure gauge to determine there is no hot or cold water leak and no water damage in unit. Only thing we could find was tacky glue coming up from seams of flooring checked whole unit for any water damage or leaks could not find anything landlord is going to have floor guy that they’ve been using for 20 years repair floor in back bedroom. It will call me back and send me pictures if any water is found. Also, landlord will be sending check-in through the mail thank you
Upon customer request, John, the plumber will proceed to unclog existing kitchen sink. Due to the configuration of the drain and the pee trap, customer understands that the clog will persist and continue due to illegal configuration. During my snake services through the kitchen vent stack on the roof, I pulled back several rocks and a big chunk of roots. I explained to customer that the system needs to be camera in order to assess the extent of the root intrusion and or collapsed pipe. I informed customer that I would do a location service at no charge and I would also snake through the main sewer line on the opposite side of the house to check the condition of the existing trunk line. I also submitted another estimate that customer agreed to to possibly start tomorrow if I’m available. Customer would like ASAP.
Upon customer request, John the Plumber will proceed to unclog existing kitchen sink. Due to the configuration of the drain and the pee trap, customer understands that the clog will persist and continue due to illegal configuration. Due to the rain, I could not proceed with snaking from the roof and after talking with supervision, this call has to be rescheduled for this afternoon whenever it stops raining.
On arrival the customer showed us the first toilet running and then showed us the other toilet that was shut off and once on constantly ran. I wrote an estimate to do a minor rebuild and the customer approved. After work was completed I tested everything to make sure it was working as it should and has no leaks. One year Warranty on toilet fill valve and canister seal.
John the plumber was called out today because of a high water bill thinking there was a leak in or under the home. On arrival I did a walk around of the house and saw 2 gas tankless water heaters and 1 1/2 inch main water emergency shutoff. The customer explained that they just got the pool filler fixed maybe a month ago. I wrote an estimate for a leak detection and to replace a hose bib to properly do a pressure test. The customer signed off on both and I continued my work. I replaced the hose bib and did a pressure test with both water heaters off and there was no drop. I turned on the water heater on the side of the house with the main line and did another pressure test still no drop. I then turned on the other water heater on the other side of the house and did another pressure test and there was no drop in pressure. After all the pressure tests passed I kept it pressurized and opened up the pool filler bypass valve that was closed and it started filling right away and would not
Upon arrival, we met with the homeowner’s brother-in-law to discuss the plumbing concerns at the property. After explaining the available options, we urged the homeowner to move forward with the $225 diagnostic inspection, as we strongly believe that with that approach, we would have likely been able to pinpoint the issue. However, the homeowner expressed uncertainty and leaned toward the more extensive two-story camera inspection, which we informed would cost $658 due to the elevated access requirements from the roof vent. We also discussed the claims made by the pest control professional on-site, who stated that smoke was observed entering a first-floor light fixture and believed this to be the result of a broken drain line. While we remain open to performing whatever service the homeowner contracts us to do, we felt it was important to provide professional context based on our experience. In our view, if a drain line were truly broken—especially in a manner that would allow rats
Gathered information to tunnel house for two bathroom repipe under garage to side of house need to pricing from Slade for vac truck
Upon arrival customer had a toilet constantly running due to improper installation of new parts of toilet. We had to adjust new parts to toilet and toilet is now operating as it should. We also preformed a whole home inspection to find any possible issues of new home purchase. Customer says she will call in to pay the $225.00 signed estimate. Estimates provided for necessary updates. Thank you for calling John The Plumber -Shane
Customer previously scheduled Deco Lav pop up drain replacement for his and her master bathroom sinks. John the plumber was waiting for the part to come in. Upon arrival I began properly removing the current defective push pop drains. Customer did not need new water supply or ptrap. Ptrap is proprietary. After completion of new installation, I drop tested both sinks to make sure there were no leaks . No leaks customer satisfied.
Upon arrival customer informed me that she was on vacation and she just got back home and realized her master bathroom was backing up. Customer toilet backed up into shower when flushed. I advised customer I would need to snake the main line to clear the stoppage. Customer had access to roof. I ran 75 ft of k60 reel through bathroom group vent stack. K60 was past the clean out and toilet was still backing up. The rest of the house was draining properly. I advised customer I would need to pull the toilet and snake the 3” line from the closet flange. After pulling toilet, I ran 45 feet of k60 and cleared the stoppage. Reel was passed the clean out. Ran water to house for 29 minutes. Reseated toilet with new wax ring and flange bolts. Also tested line with multiple flushes from toilet. Stoppage was clear and main line drain ping smoothly. Customer satisfied.
Customer reached out to report that an exterior hose bib was no longer being supplied with water following a recent repair to the property’s main water service. Upon arrival, our technician met with the homeowner to assess the issue. The homeowner explained that they believe the lack of water at the hose bib is due to a disconnected or bypassed line during the previous repair. To facilitate the necessary repair, the homeowner stated they would take responsibility for excavating and exposing the water main piping near the hose bib. Once the piping is accessible, they would like us to return to reconnect or reroute the line as needed to restore full function to the hose bib. While on-site, the customer also requested an evaluation of their existing water heater. Upon inspection, the unit was found to be in an advanced state of deterioration, showing signs of corrosion and inefficiency. We provided a written estimate for the replacement of the water heater, including labor and materials